Privacy Policy for Chrollo Nutrition AI

Last Updated: 7/31/25

1. Introduction

Welcome to Chrollo Nutrition AI ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "Service").

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

• Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register with the Service.
• Health & Profile Data: Information you provide about yourself, such as age, gender, height, and weight, which is necessary for the Service to calculate your nutritional goals.
• Usage Data: Information you generate by using the service, including meals logged, food preferences (likes/dislikes), favorite cuisines, and achievements earned. This data is used to personalize your experience.
• Payment Data: We do not directly process or store your payment card details. For web purchases, payment information is provided directly to our Merchant of Record, Paddle.com. For mobile purchases, it is handled by the Apple App Store or Google Play Store. We only receive a token or confirmation of your subscription status.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Provide the core functionality of the Service, including nutritional analysis and meal planning.
• Personalize your user experience by understanding your preferences.
• Process payments and manage your subscription.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Communicate with you about your account or the Service.

4. Disclosure of Your Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We share data with third-party vendors, services, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These include:
  • Supabase: Our backend and database provider.
  • Anthropic (Claude API): Our AI provider for generating nutritional analysis and recipes. Your meal descriptions and user profile data (age, gender, goals) are sent to them for processing.
  • Paddle.com / RevenueCat (Apple/Google): Our payment and subscription management providers.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Data Rights

You have the right to request access to, correction of, or deletion of your personal data. You may delete your account and associated data at any time by contacting our support team.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at [[email protected]].